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VPN Tracker Manual

Setting up VPN Tracker 365

By Team equinuxJanuary 15, 2025No Comments

Add a New Connection

Adding a VPN Connection using a Setup File

Some VPN Gateways/Protocols (for example OpenVPN or Wireguard) will give you a setup File which you can easily import into VPN Tracker. Just drag and drop the setup File onto the VPN Tracker Icon in the Dock.

Drag your Connection file onto the VPN Tracker Item in the dock to easily add your VPN connection to VPN Tracker.

Adding a VPN Connections manually

Click the "+" button in the lower left hand corner of the VPN Tracker 365 window and select “New Company Connection…"

Add a New Connection in VPN Tracker by clicking on the "+" Button in the bottom lefthand corner of the VPN Tracker Window.

or

Select "File>New>Company Connection" from the Menu inside VPN Tracker

Add a New Connection in VPN Tracker by choosing File>New>Company Connection.

Connection Creation Options

In the initial setup options you have the following options:

  • Give your connection a name
  • Choose where you would like to save the connection (Team or Personal safe)
  • Select your configuration from a tested list of Vendors & Devices or Protocols.

Just select your VPN gateway from the list. If your VPN gateway is not listed, you can either choose to set up by Protocol, or you can click the button “Use custom device profile”.

Click “Create” to add the new connection.

VPN Tracker Connection Setup Window. Change the name of your connection, Select which Team you would like to set up your connection for, or just select Personal Safe if it is only for you. Choose if you would like to set up by device type of Protocol. Choose your Device or protocol from the list for the easiest setup.

Connection Configuration

The below picture is an illustration for the connection configuration interface. Please be aware that this can look completely different for different Devices and protocols. Please check the VPN Tracker Configuration Guides for more detailed instructions about your Setup.

VPN Tracker - VPN Connection Configuration
Configuration guide
Access the configuration guide for your VPN
Additional options
Configure additional options for your connection using Advanced Options
VPN Gateway
Enter the public IP address or host name of your VPN gateway, e.g. 303.0.113.48 or vpn.example.com
Network Configuration
Select manual configuration or one of the automatic configuration options. (Not available for all devices)
Authentication
Choose whether to use a pre-shared key, certificates or hybrid mode for authentication. Most IPSec Gateways use pre-shared keys.
Extended Authentication
VPN Tracker will prompt you for username an password if your VPN gateway requests Extended Authentication (XAUTH).
Identifiers
Select the type and enter the local and remote identifiers.
Note: The identifiers need to be entered in reverse, e.g. „local“ for VPN Tracker is „remote“ on your VPN gateway
DNS
VPN Tracker can use a DNS server on the remote network over VPN. It is not necessary to configure remote DNS right away, you can always do so later.
Connection Name
Click to change the name of your connection.

Remote Networks

Networks or addresses can be entered into VPN Tracker 365 using the following formats:

  • As a single IP address, e.g. 192.168.10.4
  • As a single remote network, e.g. 192.168.10.0
  • In CIDR notation, e.g. 192.168.10.0 / 24
  • With the full subnet, e.g. 192.168.10.0 / 255.255.255.0

Advanced Settings

Your connection settings depend fully on the protocol and device you choose.

In this section, you will find a brief overview of some of the advanced settings that can be configured in VPN Tracker 365. For more information on a specific setting or configuration option, please refer to the VPN Tracker FAQs, or contact our support team.

Encryption Settings (IPsec & OpenVPN)
You likely won‘t have to modify your encryption settings. However, in some cases, you may need to. For example:

  • Your device uses different settings than the factory defaults and/or the settings proposed in the configuration guide, or
  • There is no device profile for your device in VPN Tracker

In both cases, the goal is to have VPN Tracker’s encryption settings match exactly what is set up on your VPN gateway.

VPN Tracker Connection Configuration Advanced Options: Phase 1 (IKE), Phase 2 (IPsec), Traffic Control, NAT-Traversal, Timeout, Interoperability, Additional Settings

Traffic Control

Traffic Control features in VPN Tracker 365 allow you to determine how and where your VPN traffic is routed. With this option you can:

  • Select certain networks or addresses that should be exempt from the VPN
  • Select certain networks or addresses for which traffic should be sent over the VPN

Networks or addresses can be entered into VPN Tracker 365 using the formats listed in the Remote Networks section.

If you need to add more networks, simply click "+ Add" button, alternatively, to remove a network or address, just click on the "X".

VPN Tracker Traffic Control options. Exclude IP addresses from this VPN connection.
Force traffic over the VPN: You can check this option if your local and remote network(s) overlap and VPN Tracker will attempt to send non-essential local traffic over the VPN. Please note that even when this option is checked, you will never be able to reach the IP address of your local router, your DHCP server, and your DNS server(s) over VPN. If you need to reach those IPs over VPN, you will have to manually resolve the network conflict instead of using Traffic Control. → Resolving Local and Remote Network conflicts.

Completing Setup

When you‘re finished configuring your VPN, click Create at the bottom of your Setup Window to Save your settings and create the connection.

Tip: If you make changes while the VPN is connected, reconnect the VPN after saving to apply the new settings.

Now that you have a basic idea of how to set up a connection in VPN Tracker 365, you’re ready to apply it to your specific situation.

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