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VPN Tracker Manual

VPN Tracker Team Setup – Easy 5-Minute Team Guide

By Team equinuxJuly 13, 2023September 19th, 2025No Comments

VPN Tracker Team Setup is perfectly optimized for professional teams, from small businesses all the way up to enterprise-level organizations.

Are you a team manager or IT admin? This step-by-step VPN Tracker Team Setup guide shows you how to create your team, assign licenses, and start using TeamCloud productivity features. With secure, cloud-based connection sharing, advanced team management tools, and zero-trust access controls, VPN Tracker Team Setup gives your business the best foundation for secure remote access.

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Enterprise rollout

Before you start: Find out how to remotely install VPN Tracker for your team and create a custom onboarding workflow in our VPN enterprise rollout guide →

Create a VPN Tracker Team Setup account

To begin your VPN Tracker Team Setup, you first need to create a VPN Tracker account. This account is the foundation for adding team members, assigning plans, and managing all your TeamCloud features. If you haven’t already, set up a free account today at my.vpntracker.com.

VPN Tracker Team Setup account creation screen


Create your VPN Tracker Team Setup account

Setting up your VPN team management

Once you have created a VPN Tracker account, the next step in your VPN Tracker Team Setup is to create your team and start adding plans and users right away.

At my.vpntracker.com, click on the dropdown arrow next to Personal, then select Set up Team to begin the VPN team management process:

Start VPN team management by creating a new team


Set up a new VPN Tracker Team

Give your team a name, then add your first team members. During VPN team management, you can enter a name and email address for each member and assign a role. Roles define what actions team members are authorized to perform (for example, editing VPN connections or accessing invoices):

Invite members and assign roles in VPN team management


Invite members and select roles in VPN Tracker Team Setup

Invited members will then receive an invitation email to join your VPN Tracker Team Setup:

VPN team management invitation email sent to new members


New members will be sent a VPN Tracker Team Setup invitation email

Additional onboarding methods for VPN team management:

Need to bulk invite team members? Before completing your VPN Tracker Team Setup, you can add team domains. Company email domains will automatically recognize your team when new members create an account using their company address.

You will also receive a personalized join link for your VPN team management, which you can share on your company intranet or bulletin board:

Additional onboarding options during VPN team management


Additional onboarding measures for new VPN Tracker Team Setup users

Finally, click on Finish setup to complete your VPN Tracker Team Setup and get your team ready for secure VPN access.

Purchasing licenses for VPN team management

After completing your VPN Tracker Team Setup, the next step is to purchase licenses for your team members. Each member requires their own license in order to use VPN Tracker. Flexible license options are available for Mac, iOS, or both, so you can tailor your setup to your company’s needs.

To add licenses during your VPN team management, go to your team’s overview page. Under the heading Licenses, you will see different plan options. Click Add Plans to be redirected to the VPN Tracker Team Store:

Purchase licenses during VPN team management in Team Store


VPN Tracker Team Store (plan prices may vary from the example)

Once you have added plans for your VPN Tracker Team Setup, they will appear on your team’s start page under Licenses. Here, you can assign them directly to your team members as part of your VPN team management process:

Newly purchased licenses shown in VPN team management overview


Newly purchased licenses displayed on your team’s overview page

Assigning plans in VPN Tracker Team Setup

Once a team member has accepted your invitation, the next step in your VPN Tracker Team Setup is to assign them one of your available VPN Tracker licenses.

In the team overview section of the VPN Tracker Team Setup, you will see a list of team members and their assigned roles. To allocate a plan, go to the Plans column and click to select an available license:

Assign licenses to members during VPN Tracker Team Setup


Assign licenses to members during VPN Tracker Team Setup

VPN team management features

The previous steps covered the basics of setting up a team, but VPN Tracker Team Setup also provides powerful VPN team management options. In this section, you’ll learn how to invite new members, manage existing members, and control team settings.

Want to jump to the next step? Learn how to share Team Connections in TeamCloud with VPN team management →

Inviting additional members in VPN team management

You can invite additional team members via email under the Add Users section of your Member page:

Add new users during VPN team management via the sidebar


Navigate to the VPN Tracker Team Member Page in the Sidebar

Managing members in VPN Tracker Team Setup

At the top of the VPN Tracker Team Member Page, you can add users by entering their email address and sending them an invitation:

Invite new members by email during VPN team management


Invite new members by entering their email address in VPN Tracker Team Setup

Once you have sent an invitation, the user will appear in the Invited Members section until they accept. For additional help, send them the guide on how to join a VPN Tracker Team Setup.

Options for VPN team management

The team overview table shows details about all members in your VPN team management. To manage a team member, open the Actions tab and select Settings to bring up the action panel:

Actions tab in VPN team management to manage users

User management options in the VPN team management action panel


Manage users via the VPN Tracker Team Setup action panel

Here you have the option to:

  • Update or revoke a user’s plan
  • View the connections they have access to
  • Manage user groups in your team
  • Contact the user via email
  • Remove them from the team (e.g. when leaving the company)

Additional VPN Tracker Team Management settings

Once you have completed your VPN Tracker Management Setup, you can apply additional settings to further customize VPN Tracker for your company and create a more professional experience for your team members.

Adding a team logo in VPN Tracker Team Setup

A team logo helps members easily recognize your team in the app sidebar and reinforces your brand identity. During your VPN Tracker Team Management, you can upload both light and dark versions of your company logo.

On your team’s overview page, scroll to Settings, where you can upload the logo files:

Upload a custom company logo during VPN Tracker Team Setup


Upload your company logo to customize VPN Tracker Team Setup

The uploaded logo will then be displayed next to your team name in VPN Tracker. Please note that logos are only visible for VPN Tracker VIP and Team Member license holders.

Payments and subscriptions in VPN team management

In addition to assigning VPN Tracker licenses, your VPN Tracker Team Setup also includes the ability to manage subscriptions and payments through my.vpntracker.com.

Note: To access payment information, a Manager or Billing role is required.

Manage subscriptions in VPN team management

To manage your current subscriptions, click Subscriptions in the sidebar menu. Here, you’ll see an overview of existing plans, purchase history, and auto-renewal details for your VPN team management:

Manage subscriptions in VPN team management overview


View and manage subscriptions in VPN Tracker Team Setup

Consolidate plans in VPN Tracker Team Setup

If you have multiple plans with varying end dates, you can consolidate them into one subscription with a single end date to simplify billing. Select the plans you want to combine and click Combine Subscriptions at the bottom of the window:

Consolidate active subscriptions in VPN team management


Consolidate active plans in VPN team management

Automatic renewals in VPN team management

By default, automatic renewal is activated for all subscriptions to ensure users in your VPN Tracker Team Setup don’t lose VPN access unexpectedly. To adjust auto-renewal settings, use the slider in your Subscriptions page overview:

Automatic renewal settings in VPN team management


Manage automatic renewal in VPN Tracker Team Setup

Here you can always check the auto-renewal status of your subscriptions and see if and when a plan will renew.

Accessing invoices in VPN team management

Go to the Invoices tab to view and download past invoices for your VPN team management records:

Access invoices for your VPN team management


Access invoices for your VPN Tracker Team Setup

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