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VPN Tracker Manual

Sharing a VPN connection in TeamCloud

By GabrielleJuly 17, 2023January 31st, 2025No Comments

Using VPN Tracker with team members? TeamCloud makes it easier than ever for you to roll out pre-configured VPN connections to your team to grant them secure remote access to the company network on Mac, iPhone or iPad.

This guide explains step-by-step how to share a VPN connection with your team in VPN Tracker TeamCloud.

Menu:

Set up your VPN Tracker team

In order to use TeamCloud, you first need to have created a VPN Tracker team. This is easy and setup should only take a few minutes to complete.

Follow our step-by-step guide to get started →

VPN Tracker TeamCloud

What is TeamCloud?

VPN Tracker TeamCloud is a cloud-based solution for securely sharing VPN connections with team members. Create a connection on the web or in the VPN Tracker app and remotely roll it out to your team using end-to-end encryption.

Prerequisites

In order to use TeamCloud, you need to have set up a VPN Tracker team for your organization.

To share connections in TeamCloud, a VPN Tracker Pro or VIP plan is required, as well as the Team Manager or Organizer role.

Share VPN with team members

To share a connection, open VPN Tracker, go to Connections in the sidebar menu, and choose Create Connection:

Then, select your office gateway from the dropdown list and follow the steps in the setup wizard to finish creating your connection.

If you have questions about your VPN configuration, some useful resources include:

Once your connection has been configured, it will be saved in your team. You can then proceed to share it with new team members by going to the connection list and selecting Share:

You can now enter the details of the person you wish to share the VPN with, and assign them an available plan. After this, they will receive an email invitation to join your team and start connecting to VPN.

As soon as you have completed setup and saved your new connection, it will be available in your team's connection list when they log in to VPN Tracker on Mac, iOS, or the web.

New users

When a new member joins your VPN Tracker team, VPN Tracker has to set up their TeamCloud encryption keys.

This happens automatically when they open VPN Tracker and an admin is online to approve. If another team member is not available, their TeamCloud setup can also be confirmed by a Team manager under my.vpntracker.com:

Team managers can grant new members connection access at my.vpntracker.com

Zero-trust options for VPN

VPN Tracker also offers teams various zero-trust sharing options, so you always have full control over who has access to which VPN connections.

Hide connection details

Before you share your VPN connection in TeamCloud, go to Security. In the share panel, check the box "Hide connection details from team members":

Hide connection data from team members to minimize the risk of data leaks

When another team user selects the connection, fields with connection data (e.g. VPN gateway URL) will remain blank:

Hide connection settings for team members

 

Creating user groups

VPN Tracker user groups are another easy way to implement zero trust policy in your organization. Set up groups and configure role-based access to ensure users only have access to the connections they need.

To create new user groups, log in to your my.vpntracker account and go to Groups in the sidebar menu:

Add a new user group at my.vpntracker.com

 

Give your new group a name

 

Once you have set up a group, click on the settings icon to add users and connections to it:

Select and invite group members via the dropdown

 

Select connections that group members should have access to

 

After a user group has been successfully configured, you can select it when inviting future members to your team or when creating new team connections:

Specify a user group when setting up a new connection

Update connection settings

Need to update the pre-shared key or network range for your VPN connection? With VPN Tracker TeamCloud you can easily roll out connection changes to your team - with no enduser action required.

Log in to your my.vpntracker account and go to Team Connections in the sidebar. Here you will see all your team's connections. Click on Edit to update the configuration:

Update your VPN connections on the web for all users

 

When you've finished making changes, click Save Configuration to update the connection and seamlessly roll out changes for all users:

Save new changes for everyone in your team

Updating a connection in VPN Tracker for Mac

You can also update connections directly in the VPN Tracker for Mac app. Choose a connection in the sidebar, click Configure, then make your changes and click Push to TeamCloud when done:

Update connections in the VPN Tracker app and push changes to TeamCloud

Delete a connection

If you want to remove a shared connection from your team, you can do so in the connections overview in your my.vpntracker account.

Choose the connection you want to delete and click the Details button:

 

In the details view, scroll down to the bottom of the panel to delete the connection:

Delete a team connection

 

Alternatively, right-click on a TeamCloud connection in the VPN Tracker for Mac app and select Remove from TeamCloud to delete for all users:

Delete a TeamCloud connection in VPN Tracker for Mac

New to VPN Tracker?

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